If the problem persists after you have updated BIOS/Windows packages/drivers to the date, please continue to the next chapter for troubleshooting.ĭownload and install the necessary drivers How to update drivers via customer support in MyASUS How to use EZ Flash to update the Notebook BIOS versionįor executing Windows update and drivers update, here you can learn more about: How to use Winflash to update the BIOS version in Windows system Updating software usually helps the system stability and optimization, so we recommend you check and often update to the latest version in your laptop.Remove the external devices, such as external hard drives, printers, memory cards, CD/DVDs, dongles, etc.Remove the external devices and update BIOS & Windows Update If the problem persists after performing BIOS reset and EC reset, please continue to the next chapter for troubleshooting. You can refer to this article: How to Perform EC Reset. You can refer to this article: How to Restore BIOS Settings.ĮC is a chip on the motherboard that controls various hardware components and power management functions of the system, and EC reset may also be one of the solutions to solve the problem. When you load default settings, BIOS will be restored to the original settings that were set when the motherboard was manufactured. Loading default settings in BIOS can help when the system is unable to function properly due to changed or corrupted settings. If the problem persists after the Touchpad is enabled in Windows settings, please continue to the next chapter for troubleshooting. On the Gestures & interaction filed, check the following Touchpad settings meets your expected behaviors ⑤.Note: If your mouse is connected, please ensure the option of is selected ④.

Type and search in the Windows search bar ①, then select ②.

Make sure the Touchpad function is enabled in Windows settings If the problem persists after the Touchpad hotkey is enabled, please continue to the next chapter for troubleshooting. Here you can learn more about How to download and install the ASUS System Control Interface driver.

Note: If the function key is not working, please try reinstalling the ASUS System Control Interface driver.

Press or press the function key + (It depends on what your hotkey option selected is.) on the keyboard, and then check whether there is a notification of ② on your screen.Note: The hotkeys function may be various based on different models, please refer to the User Manuals. Check the hotkeys location whether there is on your keyboard ①, it located on F6 or F9 key usually.Please try to use the function key (hotkey) to enable/disable the Touchpad function to ensure there is no response on Touchpad due to it is disabled.

Asus q304u windows 10 cursor disappear